Shipments and returns

Shipping

All items are sent via Post NL Priority Mail. To keep shipping affordable our products are shipped without any tracking number (we have sent to over 30 countries without a problem). If tracking number is preferred please mail us. Shipping costs including tracking number depends on destination and will be around €13 in Europe and €25 world wide.

the Netherlands: next day delivery
Europe: 3-10 business days (up to 6 weeks if delayed at customs during holidays).
Overseas: 7-21 business days (up to 6 weeks if delayed at customs during holidays).

Please allow extra time if international post tends to be slow to arrive in your location and also for possible checking by customs officials in your country.



Please allow 3-5 business days for your item to be prepared and shipped. However, many items are shipped out much sooner than this.

Returns

For us, it is important that you are happy with your purchase.
If for any reason you are not satisfied with your purchase please contact us via e-mail. You may return or exchange the item within 2 weeks of receipt. Complete refund of the purchase price, less shipping charges, will be made upon receipt and inspection of the item. Refunds will be made to the payment of origin.